Reference

How We Protect Your Privacy

Your account at jawir69 holds your deposit history, withdrawal records and personal details — and we keep them secure.

Account security encryptionPayment data protectionYour contact rights
jawir69 How We Protect Your Privacy
REACH OUT ANYTIME

Contact Us About Your Privacy

Live Chat Open your account and tap the chat icon in the bottom-right corner. Our team in Semarang and across Indonesia responds to privacy questions and access requests within 2 hours during business days.
Email Support Send privacy inquiries to [email protected]. Include your account email and the specific data you want to review or update, and we'll respond within 24 hours.
Account Settings Log in and go to Settings > Privacy to view your stored information, adjust cookie preferences, or download a copy of your account data for your records.
HOW WE SECURE IT

Data Handling and Your Rights

Encryption Standard

Your login credentials and payment details travel over SSL encryption so DANA, OVO, GoPay and QRIS transfers stay private between your wallet and our servers.

Cookie Consent

We use cookies to remember your login and track which slots or live tables you visit most. You can disable non-essential cookies in Settings > Privacy without losing account access.

Data Retention

We keep your account history and transaction records for 5 years to comply with audit requirements. After you close your account, personal identifiers are deleted within 30 days.

Withdrawal Verification

Before we send payouts to your DANA, OVO, GoPay or QRIS wallet, we confirm your identity by sending a one-time code to your registered phone or email.

Third-Party Links

Our sportsbook may link to partner sites for odds or results. We are not responsible for their privacy practices; review their policies before you leave jawir69.

Your Right to Access

Contact [email protected] to request a complete export of your personal data, update your name or phone, or ask us to delete non-essential information where local law permits.

Privacy Policy Answers

No. We collect your phone to verify your account and send you withdrawal alerts via SMS. We do not sell, rent or share it with marketing partners, affiliates or unrelated gaming sites. Your phone is used only for jawir69 account security and payout confirmation.

Your account login and game history are deleted within 30 days of closure. We keep transaction records for 5 years for tax and fraud-prevention records where required by local law. Your DANA, OVO, GoPay or QRIS wallet details are removed from our system once all pending payouts clear.

Yes. Email [email protected] with your request and account email. We'll send you a file containing all personal data we hold — name, contact info, deposit and payout history, and game logs — within 7 business days.

Live table streams are recorded for quality assurance and dispute resolution, but these recordings are internal only and not shared publicly. Your chat messages and bets stay private. Where local law permits, stream archives are kept for 90 days, then deleted.

Log into your account, go to Settings > Notifications, and uncheck 'Promotional emails'. You'll stop receiving offer updates but will still get account alerts, deposit confirmations and withdrawal notifications about your DANA, OVO, GoPay or QRIS payouts.

Open Live Chat in your account lobby or email [email protected] with a screenshot of the error. We'll review it and correct your name, phone or email within 24 hours. Updated details take effect immediately on your next login.

Your password is hashed using industry-standard encryption before we store it — even our support team cannot see it. Always use a strong, unique password and enable two-factor authentication in Settings > Security for extra protection of your account and withdrawal wallet.